Frequently Asked Questions
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Choose a tour or transfer from our Services pages and book directly through the reservation widget - it shows live availability and takes payment securely. You'll get an instant confirmation by email.
Bookings are processed securely through our booking system and accept PayPal and major credit/debit cards. No payment details are ever handled or stored directly by our site.
Cancellation terms are shown at checkout for each specific tour or transfer before you pay, since they can vary by activity. See our Terms & Conditions for the general policy.
Yes - most of our tours and all transfers include pickup from hotels, private rentals, or the cruise terminal in Willemstad. Pickup details are confirmed by email/WhatsApp after booking.
Comfortable shoes, swimwear if the itinerary includes a beach or snorkel stop, sunscreen, a hat, and a valid ID. We'll flag anything tour-specific in your confirmation email.
Curaçao's showers are usually short. Most tours run as scheduled; if weather genuinely makes a stop unsafe, our guides adjust the itinerary or contact you to reschedule.
Group sizes vary by tour - some are shared/group experiences, others are private. The size and vehicle type are listed on each tour's detail page.
Tipping isn't required, but it's appreciated and always goes directly to your guide or driver.
Call, email, or visit us in Punda, Willemstad - see our Contact page for hours and details.